Proposals
A proposal is a quote or an agreement we have sent you for signature. Proposals awaiting your signature are shown at the top of the Contracts page, and the console tells you when one arrives.1
Open the proposal
Go to Billing > Contracts and click Review and sign on the proposal.
2
Read it
The proposal opens with its amount excluding tax. Click Download to keep a copy.
3
Sign it
Click Accept the proposal, then Confirm signature: you sign the proposal electronically on behalf of your organization.
The organization owner signs proposals. If the proposal does not suit you, click Decline, add a reason if you wish, then Confirm refusal.
Contracts
The Contracts list shows the general terms and the special conditions of the services you use, with their status and the date you accepted them.- View opens a contract in the console
- Download saves its PDF
- Certificate shows the acceptance certificate of a contract you have accepted, the proof of your acceptance
Accepting your contracts
When documents are waiting for your acceptance — new ones, or a new version of a contract you accepted — the Contracts page tells you how many at the top.1
Open the documents to accept
Click Read and accept: the documents to accept open together.
2
Accept them
Read them, then click Sign and accept.
Next Steps
Billing
Invoices, renewals and payment methods
Commitment
Renewal and cancellation of your services