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Documentation Index

Fetch the complete documentation index at: https://help.onetsolutions.net/llms.txt

Use this file to discover all available pages before exploring further.

Protect your account with strong passwords and multi-factor authentication (MFA). Access security settings at Settings > Security.

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Changing Your Password

1

Navigate to Security

Go to Settings > Security in your dashboard.
2

Enter current password

In the password section, enter your current password.
3

Create new password

Enter your new password. It must meet the following requirements:
  • Minimum 8 characters
  • At least one uppercase letter
  • At least one lowercase letter
  • At least one number
4

Confirm and save

Re-enter the new password to confirm, then click “Change Password”.
After changing your password, you may be asked to log in again on other devices.

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Two-Factor Authentication (MFA)

MFA adds an extra layer of security by requiring a second verification step when logging in.

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Available Methods

Authenticator App

Use apps like Google Authenticator, Authy, or 1Password to generate time-based codes (TOTP).

Email Verification

Receive a verification code by email each time you log in.

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Setting Up Authenticator App (TOTP)

1

Click Setup

In the MFA section, click “Setup” next to Authenticator App.
2

Scan QR Code

Open your authenticator app and scan the displayed QR code. Alternatively, manually enter the secret key shown below the QR code.
3

Enter verification code

Enter the 6-digit code from your authenticator app to verify the setup.
4

Complete setup

Click “Verify” to enable TOTP authentication.
Save the secret key in a secure location. You’ll need it if you change or lose your phone.

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Enabling Email Verification

Toggle the switch next to “Email Verification” to enable or disable email-based MFA. When enabled, you’ll receive a code at your registered email address each time you log in.

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Disabling MFA

To disable an MFA method:
  • Authenticator App: Click “Disable” next to the enabled badge
  • Email Verification: Toggle the switch off
We strongly recommend keeping at least one MFA method enabled to protect your account.

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Active Sessions

View and manage your active sessions at Settings > Sessions. This section shows:
  • Device information: Browser and operating system
  • Location: Approximate location based on IP address
  • Last activity: When the session was last used
You can revoke any session except your current one by clicking the revoke button.

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Security Best Practices

Create a password that you don’t use on any other website. Consider using a password manager.
Always enable at least one form of two-factor authentication, preferably an authenticator app.
Check your active sessions periodically and revoke any that you don’t recognize.
Your email is used for password recovery. Make sure it has strong security enabled.

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Next Steps

Profile Settings

Update your personal information

API Keys

Manage API access tokens