> ## Documentation Index
> Fetch the complete documentation index at: https://help.onetsolutions.net/llms.txt
> Use this file to discover all available pages before exploring further.

# Webmail

> Access and manage your email accounts with webmail

OnetSolutions web hosting includes email services that allow you to send and receive emails using your domain name.

<Info>
  **Prerequisites**

  * A Web Hosting service with OnetSolutions
  * An email account created in cPanel
</Info>

## Accessing Your Email

You can access your emails using several methods:

<AccordionGroup>
  <Accordion title="Webmail (Browser)" icon="browser">
    Access your emails through the RoundCube webmail client:

    1. Go to `https://yourdomain.com:2096` or access webmail through cPanel
    2. Log in with your email address and password
    3. Select RoundCube as your webmail client
  </Accordion>

  <Accordion title="Desktop Client" icon="desktop">
    Configure your email in popular desktop clients like Outlook or Thunderbird:

    * **IMAP Server**: `mail.yourdomain.com`
    * **SMTP Server**: `mail.yourdomain.com`
    * **IMAP Port**: 993 (SSL)
    * **SMTP Port**: 465 (SSL) or 587 (TLS)
  </Accordion>

  <Accordion title="Mobile Devices" icon="mobile">
    Set up your email on Android or iOS devices using the same IMAP/SMTP settings as desktop clients.
  </Accordion>
</AccordionGroup>

## Email Delivery Tracking

<Card title="Track Delivery" icon="magnifying-glass" href="https://my.onetsolutions.net">
  Monitor the delivery status of sent messages directly from cPanel. This feature helps ensure successful delivery and diagnose any issues.
</Card>

<AccordionGroup>
  <Accordion title="What can you track?" icon="list-check">
    * Delivery status (sent, delivered, bounced)
    * Recipient server responses
    * Delivery timestamps
    * Error messages for failed deliveries
  </Accordion>

  <Accordion title="Common delivery issues" icon="triangle-exclamation">
    * **Bounced emails**: Invalid recipient address
    * **Delayed delivery**: Recipient server temporarily unavailable
    * **Spam rejection**: Email flagged by recipient's spam filter
  </Accordion>
</AccordionGroup>

<Tip>
  If you experience delivery issues, check your SPF, DKIM, and DMARC records in your DNS settings.
</Tip>