> ## Documentation Index
> Fetch the complete documentation index at: https://help.onetsolutions.net/llms.txt
> Use this file to discover all available pages before exploring further.

# Commitment & Cancellation

> No-commitment policy and how to cancel your services

All OnetSolutions services are commitment-free. Cancel anytime without penalties.

<Info>
  **Prerequisites**

  * An OnetSolutions account
  * Active OnetSolutions services
</Info>

## No Commitment

<CardGroup cols={3}>
  <Card title="No Lock-in" icon="lock-open">
    Cancel anytime without penalties or fees
  </Card>

  <Card title="Flexible Billing" icon="calendar">
    Monthly or annual billing options available
  </Card>

  <Card title="Full Control" icon="sliders">
    Upgrade, downgrade or cancel on your terms
  </Card>
</CardGroup>

## Automatic Renewal

<Note>
  Services automatically renew unless a cancellation request is received at least 15 days before expiry.
</Note>

If you cancel at least 15 days before expiry:

* No renewal invoice is generated
* Service terminates at the end of the current period

## How to Cancel

<Steps>
  <Step title="Log in to your customer area">
    Access your [OnetSolutions dashboard](https://my.onetsolutions.net).
  </Step>

  <Step title="Navigate to product details">
    Find the specific product you wish to cancel.
  </Step>

  <Step title="Click Cancellation">
    Look for the "Cancellation" button or link in the product details.
  </Step>

  <Step title="Confirm cancellation">
    Follow the prompts to confirm your cancellation request.
  </Step>
</Steps>

<Warning>
  Don't forget to deactivate any automatic payment methods (PayPal recurring, bank transfers) you may have set up.
</Warning>

## Payment Options

For active services, we offer convenient automatic payment via:

* PayPal
* Credit Card

This ensures hassle-free renewals and uninterrupted service.