> ## Documentation Index
> Fetch the complete documentation index at: https://help.onetsolutions.net/llms.txt
> Use this file to discover all available pages before exploring further.

# Cloudron

> Order a VPS with Cloudron, complete the setup wizard and install your first applications

[Cloudron](https://cloudron.io) is a self-hosting platform published by a third party. It installs applications from its own catalogue, keeps them updated, and brings backups, email and user management with it. On an OnetSolutions VPS, it is installed for you when the server is created.

<Info>
  **Prerequisites**

  * A plan with at least 2 vCPU, 2 GB of RAM and 30 GB of storage
  * A domain name you can add records to, which Cloudron needs before you can finish the setup
</Info>

## Order

<Steps>
  <Step title="Pick the plan">
    Pick a plan on the [Cloudron VPS](https://onetsolutions.net/en/vps/cloudron) page: Cloudron is already selected in the order.
  </Step>

  <Step title="Check the installation">
    At the **What do you want to install?** step, Cloudron is shown on its own. Ubuntu 26.04 is chosen automatically.
  </Step>

  <Step title="Order">
    The server is created, then Cloudron installs itself. Count fifteen to twenty-five minutes, and a reboot at the end.
  </Step>
</Steps>

You can also install Cloudron on an existing VPS by [reinstalling it](/control-panels/overview#install-a-panel-on-an-existing-vps).

<Note>
  Cloudron restarts the server when the installation finishes. The instance stays unreachable for a few minutes: this is expected, and no action is needed.
</Note>

## First sign-in

Unlike the other panels, Cloudron needs its domain before you can use it.

<Steps>
  <Step title="Point your domain">
    Create two A records towards the server IP address: `my.your-domain` and `*.your-domain`. The wildcard is what lets Cloudron give each application its own subdomain.
  </Step>

  <Step title="Open the wizard">
    Once the card shows **Installed** and the server has rebooted, open `https://<server IP address>`. Your browser warns about a self-signed certificate: this is expected at this stage.
  </Step>

  <Step title="Enter the domain">
    Give Cloudron the domain you pointed above. It obtains its own HTTPS certificates, then serves the panel on `my.your-domain`.
  </Step>

  <Step title="Create the administrator account">
    The first account created becomes the administrator: create it right away.
  </Step>
</Steps>

## Licence

Cloudron's free plan is limited in the number of applications it will run. Beyond it, a Cloudron subscription is required, bought from the publisher. It is not included in your VPS plan.

## Firewall

If you enable your VPS [firewall](/vps/firewall), allow ports 80 and 443. Cloudron also uses the email ports when you enable its mail server: check the [Cloudron documentation](https://docs.cloudron.io) for the full list before you restrict anything.

## Troubleshooting

<AccordionGroup>
  <Accordion title="The installation shows Failed">
    Contact [support](/console/support) from the console: we will help you run the installation again. The installation details are logged on the server, in `/var/log/onetsolutions-cloudron-install.log`.
  </Accordion>

  <Accordion title="The panel does not answer after the installation">
    Cloudron reboots the server at the end of the installation. Wait a few minutes, then try again on `https://<server IP address>`.
  </Accordion>

  <Accordion title="Cloudron refuses the domain">
    Check that `my.your-domain` and the wildcard `*.your-domain` both resolve to the server IP address. A DNS change can take a few minutes to propagate.
  </Accordion>
</AccordionGroup>